"The winners will be those who restructure the way information flows in their business."
Each year brings its share of technological innovations that promise to improve employee productivity. The integration of these innovations does not always bring the expected gains.
Introducing any new system into a business should be done in conjunction with a review of business processes to maximize productivity gains. In addition, these changes can sometimes upset employees. It is therefore essential that they are trained and supported at each stage so that the transition is a success.
It is with this in mind that "User Success" is a key component of our complete solution offer, which goes beyond simple technical support, and takes care of the following aspects:
User-friendly training sessions
Ad hoc technical support
Online self-improvement modules
Post training follow-up to ensure user acceptance
Advanced webinars with user-tailored content